Please check our size guides before you order and measure yourself accurately.

PRE-MADE ITEMS.

You will be able to return items for an exchange or store credit 14 days from when your order is shipped.

You will need to include a note with your return and let us know your name, address, order number. Please contact us for our returns address.

You will need to cover the cost of the postage to be sent back to us unless we feel that we should. Once your return is back with us, we will inspect the item and if it is eligible for store credit. Your store credit will be sent to you via e-mail. Please note that we do not refund your postage cost.

If your item arrives damaged or marked, please let us know and we will be happy to fix this for you (of course at no extra cost).

We're also happy to fix your items if they get damaged over time. Pop us a message or order the 'Free Alterations' listing on our website.

Due to the pre-owned nature of the items we re-vamp, there may be signs of wear (we think this adds character!)

We're really sorry however due to us making each item to order, we can't accept refunds. Please bear this in mind before you buy.

SALE & DISCOUNTED ITEMS

We sometimes do flash sales and offers on our Pre-made items. If you purchase through one of our sales, these items are non returnable. Our flash sales are heavily competitive between our lovely customers, so purchasing an item means that someone else misses out on getting it at a bargain price. Please bear this in mind when you order via a sale!

CREATE YOUR OWN & BESPOKE ITEMS.

Due to the small nature of our business; Unless there is a fault with your order, we're afraid that we do not generally accept returns on our handmade and Create Your Own items. This is because we hand make every piece one at a time tailored to your specific measurements and style requests - and through ordering, you are paying for our labour.

Please know that we are always happy to fix damages for you.